This office and the great people are a very classy group. Dr.Nguyen is a fabulous doctor who is patient, thorough, and he explains everything about the exam and my vision changes very well. I ordered a cute pair of glasses at the office and discovered an Optik Rewards program too! I travel a distance to continue my eye care at this office, and it is worth the drive!
I have worked with optometrists since I was a child. Doctor Yang is an impressive optometrist. She expertly analyzed my eye corrections. And recommended a superior type of contact lens that I did not know existed. My vision is MUCH better now. Thank you Dr. Yang.
My husband and I have been loyal clients to your business for many years. I have even recommended your office to several of my neighbors. However, I find it very rude and insulting to demand on the phone that clients follow your new service protocols or that they can "go somewhere else." Please reconsider uninviting loyal clients to return to your business. There must be a better, more positive way to explain your new service protocols over the phone.